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• Computers: Internet: Web Design and Development: Hosted Components and Services: Customer Service  (4)
• Computers: Software: Marketing: Sales and Marketing Productivity  (180)

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	Italian  (13)

• Actricity - Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
• Aestiva - Web-based solutions including help tickets, knowledge base, contact management, and email management.
• Aexis - Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
• Blue Tahiti Software Ltd - Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
• Castle CRM - Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
• Charter Continuum - Customer relationship management with software for handling customer feedback ensuring customer retention.
• Chordiant Software - Business process automation and customer service applications. Includes products, services, and clients.
• ClearFrame Solutions Corp. - Provides customer service software to government and utilities throughout North America. Company profile, contacts.
• Cloudgate, Ltd. - Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
• CRM Software Solutions - Provides information about customer relationship management for businesses.
• CRM Technologies Ltd. - Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
• CRM4Insurance - Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
• CScontact - Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
• CustomerFAQs Solutions Ltd. - Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
• eAssist - Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
• Exametric, Inc. - Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
• FrontRange Solutions - Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
• Groopz E-Commerce - Real-time customer service application that allows you to chat with web site visitors.
• InterFAQs - Featured automated FAQ system and knowledge base software. List of features, demo.
• Knova - Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
• Knowledge Base - Multi-user system enhances self-service customer support, help desk operations, and document management applications.
• LiveWire Logic - Developers of RealDialog automated customer service solution for sales and support queries.
• Practical Solutions Inc. - Offers a comprehensive software package for service industry companies.
• Precision - Developer of help desk solutions.
• Q-go - Customer communications software based on natural language technology.
• Querybot Systems - Automated knowledge base and interactive FAQ systems intended for small businesses.
• QueueVision Inc. - Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
• RaiderCSS - Provides real time web based Java customer support software and live help solutions.
• Rapid Stability Incorporated - Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
• Respond UK Plc - Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
• ResponseTek Networks Corp. - Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
• Satmetrix Systems - Software and services company focused on customer experience management.
• ScandiaCom - Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
• The Service Manager - TSM - Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
• Simon Dutton Associates Ltd - Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
• Skywire Software - Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
• SupportSentry - Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
• Transversal Corporation Ltd - Offers call centre knowledge management solutions. List of products. Contacts.
• Tree Management Systems, Inc. - Customer management software for tree, lawn, and landscape companies.
• Ulysses CRM - Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
• ViewsCast - Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
• Vuechat - Web-based customer service solutions with webcam video.
• Witness Systems - Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.

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