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See also:

• Business: News and Media  (333)

• CRM & SFA Best Practices - Features articles about using and setting up customer relationship management and sales force automation solutions.
• CRM Blog - News and commentary on CRM topics, including software and implementation.
• CRM Daily - CRM news and information.
• CRM Event - Resource featuring weekly updated news and event schedules.
• CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
• CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management.
• CSM - Journal, advice and information for customer service professionals.
• Customer Management Community (CMC) - News, information, advice and best practice case studies.
• Customer Service Group - Resource for customer service, call center and helpdesk professionals.
• Customer Service Point - Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills.
• destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
• eCRMGuide - Customer relationship management and e-business news.
• eCustomerServiceWorld.com - Articles, case studies and white papers as well as news, information, advice and jobs.
• European Centre for Customer Strategies (ECCS) - Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
• Orange County Business Journal - The source for local business news and information.
• Outsourcing CRM - Case studies and best practices focused on customer relationship management.
• The WOW! Awards - Recognise those companies that go further and deliver awesome service.

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